The objectives of our quality policy are:

• To manufacture and supply products and to provide services which meet the expected standards of our customers. 
• The reputation of a reliable and trustworthy partner.

We follow some basic rules to achieve these objectives:

• Customers determine our existence - that is why we learn about their needs and meet their expectations. 
• Customers’ expectations grow - that is why we improve our products, processes, and organisation. 
• All our employees are responsible for the quality of our services and products. 
• Our suppliers guarantee that their services meet our quality requirements. 
• It is cheaper to avoid failures than to suffer consequences. 
• Improvement of our employees’ professional qualifications and skills is an investment leading to better quality products. 
• Implementation and continuous development of the Quality Management System in accordance with the requirements of the EN-ISO 9001 and AQAP 2110 standard.

Our company continues to develop its implemented quality management system, certified initially in accordance with the ISO 9002 standard and then with ISO 9001:2008 in 2003, and since March 2006 we also meet requirements AQAP 2110:2009.
The certification includes design, production and distribution of electronic components and providing electroplating services, plastic processing and metal works.

Audits performed by certificating company, show that the system is continually being improved and adapted to our changing expectations.

Mrs Anna Krymarys as Director`s plenipotentiary is responsible for controlling the quality system and all related issues.
Telephone: +48 71 342-50-41 ext. 314, 315
e-mail: control@dolam.pl